Effective Date: 23^rd of September 2024

1. Introduction

   Gemma Clark has been appointed as the Data Protection Officer (DPO) for Games Master Gem Limited. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

2. Data Collection

   We collect personal data when you create an account on our website, place an order, or freely provide information for booking role play or gaming sessions. The data we may collect includes:

   • Name
   • Home telephone or mobile number
   • Address
   • Email address

3. Purpose of Data Use

   The personal data collected will be used for the following purposes:

   • To create and manage your account on our website.
   • To ensure the delivery of any products ordered to the correct location.
   • To contact you regarding any issues with deliveries.
   • To communicate important information about role play and gaming sessions, including time changes, new players, and feedback requests regarding your experiences.

4. Data Storage and Retention

   All personal data is stored securely in the EU. We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Once communication is no longer needed, your personal data will be deleted.

5. Data Sharing

   Your personal data may be shared with third parties as necessary to provide our services, such as delivery providers or payment processors. We will ensure that any third parties we share your data with comply with UK GDPR and other applicable data protection laws.

6. Your Rights

   Under UK GDPR, you have the following rights regarding your personal data:

   • The right to access: You have the right to request copies of your personal data.
   • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
   • The right to erasure: You have the right to request that we delete your personal data under certain conditions.
   • The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
   • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.
   • The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

7. Contact Information

   If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer, Gemma Clark, at gemthegm (at) hotmail.com.

8. Changes to this Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be communicated to you via our website or directly.